Privacy Policy Overview

Your privacy is important and protected when using our website

Introduction to Our Privacy Standards

This privacy policy describes how we collect, use, store, and protect your personal information when you interact with lorunarexivo.sbs. We are committed to maintaining transparency and safeguarding your data at all stages.

Our practices meet legal requirements in South Africa and ensure the responsible handling of all information gathered. By using our website, you agree to the practices outlined in this document.

Information Collection Details

We may request basic details, such as your name, email address, or phone number, when you contact us or use our contact forms. Data is collected solely for clear, outlined purposes.

Information You Provide Directly

  • • Contact details via forms or emails you submit
  • • Messages or inquiries sent to our support team
  • • Opt-in preferences on communication
  • • Feedback or survey responses you voluntarily give
  • • Other information you enter when using the site

Automatically Collected Information

  • • IP address and approximate geolocation
  • • Device, browser, and session details
  • • Cookies and related web analytics data
  • • Interaction patterns such as page visits
  • • Referral source such as search engine or link

How We Use Your Data

Collected data is used only for clear business purposes, including responding to inquiries, improving site usability, and communicating updates.

  • • Replying to your questions or service requests
  • • Improving website experience and navigation
  • • Communicating service changes or news
  • • Complying with South African legal obligations
  • • Analyzing aggregated and anonymized usage trends
  • • Managing user preferences and user accounts
  • • Preventing misuse or fraudulent activity

Privacy Commitment: We pledge to protect your personal data through robust practices and transparent communication at every step.

How We Share Information

Personal data is never sold. We share only with service providers who support our operations, and when legally required, maintaining necessary safeguards.

Service Providers We Use

We work with trusted vendors for technical, communication, and analytics needs. Only relevant data is shared for these purposes and always protected by agreements.

Legal and Regulatory Requirements

Information may be disclosed to comply with South African law or legal processes, such as a lawful request from authorities.

Aggregated Anonymized Statistics

Statistics are compiled in a way that cannot identify individuals, supporting site improvement and reporting.

Your Rights and Choices

You can request access to, correction of, or deletion of your personal data. Contact us to exercise any of these rights, which comply with local laws.

  • • Request details stored about you
  • • Ask for corrections to your information
  • • Request erasure of personal data
  • • Obtain data in portable format
  • • Object to certain processing activities
  • • Ask for processing restrictions

To exercise your rights or raise privacy concerns, reach out via our contact page. All requests are handled promptly.

How We Protect Data

Personal information is stored securely, with regular access reviews and safeguards to minimize risks from unauthorized disclosure.

Technical Security Measures

  • • Data is encrypted during transmission and storage
  • • Systems are maintained with up-to-date security patches
  • • Regular vulnerability checks are conducted
  • • Access to data is limited to required personnel

Organizational Policies and Practices

  • • Employees receive training on data privacy responsibilities
  • • Strict protocols for electronic and physical records
  • • Mandatory reporting of suspected data incidents
  • • Annual reviews of privacy and security practices

Information Retention Periods

Data is kept only as long as necessary for business, legal, or regulatory needs, after which it is securely deleted or anonymized.

  • • Stored until you request removal
  • • Not applicable to our service
  • • Retained for the duration of your inquiry
  • • Minimally retained when required for transactions
  • • Kept for opted-in updates until you unsubscribe

Our data retention complies with South African legislation.

Transfers to Other Countries

Data may be processed outside South Africa with service providers. All transfers meet legal standards for security and privacy.

  • • Safeguards per international contracts
  • • Transfers limited to essential services
  • • Regular assessments of external vendors
  • • Your rights regardless of storage country

Cookies and Tracking Policy

We use cookies for website operation, analytics, and user improvement. You can control or disable cookies through your browser settings at any time.

Types of Cookies Used

  • • Enable core services like contact forms
  • • Collect anonymous analytics about site use
  • • Remember user settings for convenience
  • • Support features like language preference

You may disable some cookies using browser controls; functionality may be reduced as a result.

Changes to This Policy

We may update this privacy policy from time to time. Major changes will be communicated clearly on this page and, where appropriate, by direct notification.

  • • Posted updates on the privacy policy page
  • • Direct notification for significant changes
  • • Clear date of last policy update displayed
  • • Historic policies available on request

Continued use of the site means acceptance of any revised policy.

Contacting Us About Privacy

If you have questions or requests about your data, please get in touch.

Lorunarexivo

Nelson Mandela Square, Maude Street, West Tower, Sandton, Johannesburg 2196 South Africa

Phone: +27(44)5595998

Email: content@lorunarexivo.sbs

Last updated March 8, 2026

Effective March 8, 2026